Accreditations and Certifications
Patient associations, health insurers and patients themselves are looking at the quality of hospitals ever more. Quality institutes and patient associations have quality qualifications and health insurance companies choose preferred hospitals. The Catharina Hospital has several important quality markings and certificates. The hospital is a preferred treatment provider in a number of healthcare areas for one or more health insurers.
The breast cancer center at the Catharina Hospital has been awarded the ‘European Breast Cancer Certificate’ from Eusoma. Eusoma is the leading international organisation in breast cancer. Eusoma was the first organisation in Europe to start adopting guidelines and indicators for good breast cander care and endeavors to have an equally high level of breast cander care in all countries of Europa. Eusoma visits hospitals and licenses hospitals that meet the highest requirements in breast cancer care. The Catharina Hospital is the first and only Dutch hospital with the Eusoma certificate.
Center of Excellence for overweight
The Catharina Hospital is recognized as ‘Center of Excellence’ for overweight. This international quality mark indicates that in the hospital, obese patients get the best care possible. The quality of care for overweight patients in the hospital has been tested externally by an international audit of the European Accreditation Council for Bariatric Surgery (EAC-BS). The Catharina Hospital is one of three Dutch hospitals with this important quality mark.
Smileys: a child-friendly hospital
Parents are allowed stay in the children’s section throughout the day, and if necessary at night too. With this criterion, Catharina Hospital earns the Smiley of patient organization ‘Child and Hospital’. This organization allocates Smileys to hospitals for child-friendliness. For these Smileys, the hospital must meet different criteria. Our hospital has two Smileys: for the children’s section and for the maternity ward. For more information, visit www.kindenziekenhuis.nl.
ISO 15189 certificate for the IVF lab and the General Clinical Laboratory
Our pharmacy, nutrition, medical technology and clinical physics have received an ISO 9001 certificate. ISO 9001 is a European label that indicates that an organization has its quality management system in order. The norm is used and applied equally in all European countries.
ISO 9001 requires among other things:
- Business processes are recorded in a quality manual;
- Employees work according to these processes;
- The quality policy is set on paper and communicated to all employees;
- The organization ensures customer satisfaction by meeting customer requirements.